When you submit your order to us, please put in the 'special instructions' field of the order form that you are an international customer, that you'll be applying for an ITIN, and that you'd like us to put a "hold" on your PayPal payments until further notice. That will ensure we do not send you payments withholding the 30% until your paperwork is in place.
To receive the reduction or exemption from tax withholding (if you are from a country that has a tax treaty with the US), you should submit a signed IRS form W8-BEN to us. The completed form must include a U.S. IRS-issued tax identification number - either an ITIN, SSN or EIN. (If you are a U.S. citizen living abroad, you can send us a completed W-9 form with your SSN).
Most clients do not have one of the above IRS-issued tax identification numbers, but you can apply for them from the IRS. When you apply for an ITIN or EIN, the IRS requires you also provide a signed letter from us, stating your reason for requesting an ITIN. To obtain the letter from us, you must have at least one sale showing on your eBookIt.com sales report. Once you do, email us at publisher (at) ebookit (dot) com, requesting your letter that you'll need to apply for an ITIN. Please include the name of the individual or organization that we’ll be making payment to (per the PayPal account you’re providing us for payment), and the mailing address.
After you receive the letter, please fill out and file the W-7 form (http://www.irs.gov/pub/irs-pdf/fw7.pdf ) Instructions on filling it out available here: http://www.irs.gov/instructions/iw7/index.html This is a link to the tax treaty articles (PDF), where you can find your country and cite the article number in the W-7 form: http://www.irs.gov/pub/irs-pdf/p901.pdf
If you have questions on the IRS form, process, etc., here's how you can get assistance: http://www.irs.gov/help/article/0,,id=120193,00.html The IRS states it can take up to 6 weeks for them to process your application.
Once you receive your ITIN, you can complete the W8-BEN form (available here: http://www.irs.gov/pub/irs-pdf/fw8ben.pdf ; and instructions here: http://www.irs.gov/pub/irs-pdf/iw8ben.pdf) Important: Your W8-BEN form must include your ITIN.
You can scan or fax (440 445-9300) the W8-BEN to us, or snail mail it to us here:
365 Boston Post Road, #311
Sudbury, MA 01776
Please email us to let us know it's been sent, so we can keep an eye out for it.
Once we receive the form, assuming all is in good order, we'll take your payment status off of "hold", and you'll be able to start receiving your royalties (with the tax treaty benefit applied, if applicable) on the next payment date (including any royalties that had been held while we were awaiting your paperwork.
direct link to this faq